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Policies

JCB Pilates 8957Payment: Trainee agrees to pay session package in full upon completion of initial assessment and prior to their next appointment. Trainee will be notified when package is completed and pre-payment for next package is due.

Arrival/Departure: The trainee’s late arrival for or early departure from a scheduled workout will not reduce the fee. Trainer will wait for one half hour of the scheduled appointment. After this period, the Trainer is free from obligation and Trainee is charged the full amount of the scheduled appointment.

Standing Appointments: It is understood that the standing appointments are ongoing, week- to-week. These appointments are understood to be held in reserve for the Trainee, and the Trainee is responsible for these appointments unless the Trainee cancels at least 24 hours in advance or states termination of standing appointment

Package Expiration: The ten-session package expires in 4 months, The five-session package expires in 2 months. Only under extenuating circumstances may a package be extended. There will be no cash refunds. Under extenuating circumstances, such as illness or injury, alternative arrangements may be made at the discretion of Fit First Pilates.

THE TRAINEE WILL BE CHARGED FOR CANCELLATIONS OR RESCHEDULING MADE LESS THAN 24 HOURS BEFORE SCHEDULED WORKOUT. THERE WILL BE A TWENTY DOLLAR CHARGE FOR ALL RETURNED CHECKS.

* Please refrain from wearing perfumes due to allergy concerns of other clients.

**Remember to silence your cell phones upon arrival.